Health & Beauty

See what sales reports hide.

A head office with seventy branches and only sales reports is half blind. Two branches can post the same monthly sales while one of them is quietly failing. Vitrac counts the visitors, up to 99% accurate, so you find out in week two instead of quarter three.

+9.1%store traffic after one campaign · NavbahorRead the story →
Two branches, OctoberDemo data
Branch 14$41,000monthly sales
Visitors9,400
Conversion28%

Busy street, thin counter. People come in and leave without being served.

Branch 31$41,000monthly sales
Visitors4,100
Conversion64%

Quiet street, strong team. Almost everyone who walks in is served and buys.

On the monthly report these two branches are identical. One of them is losing 6,800 people a month.

Health & Beauty chains already running on VitracAll customers →
OXYMEDCity PharmAVROMEDNavbahor HoldingOXYMEDCity PharmAVROMEDNavbahor HoldingOXYMEDCity PharmAVROMEDNavbahor Holding
Branch 14 sells fine.We never run out of anything important.The small branches are not worth visiting.Traffic is the same everywhere.The promotion did not reach anyone.People just buy online now.Branch 14 sells fine.We never run out of anything important.The small branches are not worth visiting.Traffic is the same everywhere.The promotion did not reach anyone.People just buy online now.

Every one of these is a guess until somebody counts the door.

The fight

The demand that never reaches head office.

A pharmacy sale is unforgiving. When a product is missing the visitor walks out, buys it two doors down, and nothing is recorded anywhere. Counting the door turns that silence into a number purchasing can act on.

01

Staff memorise what is out of stock and stop writing it down.

02

A visitor who left without buying is invisible in every report you own.

03

Purchasing then plans the next month against demand it has never seen.

Walk-ins against receipts, one branchDemo data
of demand unlogged40 to 50%
and 10 to 15% of sales recoveredunder 10%
Visitors counted at the doorReceipts

The gap is demand that walked out and was never written down anywhere.

The loop

The number purchasing never had.

A pharmacy sale is unforgiving. When a product is missing the visitor leaves and nothing is recorded. Counting the door closes that loop, branch by branch, week by week.

Step 01Count the door

Visitors at every branch, pharmacists and delivery drivers excluded by face, so a small branch stays readable.

Step 02Subtract the receipts

Walk-ins against tickets on the same line. What is left is demand that arrived and left empty handed.

Step 03Send it to purchasing

Unlogged demand per branch, per week, instead of what a pharmacist remembered to mention.

10 to 15%of sales recovered once the gap became a number
The scoreboard

Seventy branches, ranked on the same line.

Traffic, conversion and unlogged demand for every branch. A quiet corner branch with a strong pharmacist stops looking like your weakest site.

October, top and bottom of the networkRanked by unlogged demandDemo data
Branch 1441%9,400 visitors28% conversion
Branch 6223%5,180 visitors38% conversion
Branch 0814%6,240 visitors46% conversion
Branch 4511%2,860 visitors52% conversion
Branch 316%4,100 visitors64% conversion

Branch 14 sells as much as Branch 31 and loses forty percent of its demand doing it. Only one of those two facts was on the report before.

Chains that stopped guessing.

All case studies →
NavbahorPharmacy · Uzbekistan
+9.1%
store traffic after one campaign, counted at the door

Seventy pharmacies growing to one hundred, and no traffic number per door. A ten store Vitrac pilot changed that, and one geotargeted post became the first campaign measured in walk-ins.

Read the story →
Navbahor, pilotTraffic · 10 stores
+8%
traffic month over month across the pilot

Very comfortable to work with professionals.

Pharmacy chainsUzbekistan & Kazakhstan
1-3 min
peak hour wait, down from 5 to 10 minutes

We were scheduling for the clock, not for the customer. Once we saw the traffic curves, we restructured how our teams operate.

Find the branch your report is hiding.

30 minutes on a live dashboard with real store data.

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